Voice AI that answers, books, and follows up
AI receptionists, after-hours callbacks, and outbound voice agents that sound human and integrate with your booking system.
Phone calls still convert better than almost any other channel - and they're still where most businesses leak leads. Voice AI catches the calls your team can't and turns them into booked appointments.
What we deploy
Production-grade voice agents on Twilio, Vapi, Retell, and ElevenLabs, integrated with your calendar, CRM, and SMS.
- AI receptionist for missed and after-hours calls
- Outbound follow-up on web enquiries within 60 seconds
- Appointment booking and rescheduling agents
- Lead qualification and routing
- Multilingual support and call summarisation
Outcomes
What good looks like
- Every call answered - including after hours
- More booked appointments from the same call volume
- Full transcripts, summaries, and CRM updates without manual entry
Powered by the Branched Platform
We deliver this service through our own intelligence layer - data, decisions, and automation working together so your team gets sharper recommendations, faster execution, and a single view of what is working.
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AI strategy audit
A clear, prioritised plan for where AI will actually move the number.
RPA (robotic process automation)
Automate the rules-based work nobody enjoys doing.
Agentic AI
AI agents that complete multi-step work end-to-end.
Internal AI assistants
AI assistants trained on your data and policies, for your team.
AI analytics and dashboards
Turn scattered data into live dashboards your team can act on.
Prompt engineering and custom assistants
Custom GPTs, Claude projects, and prompt libraries built for your workflows.
Workflow automation
Automate the manual, cross-system work that's costing your team hours every week.
Reporting dashboards
Live dashboards your team opens every morning, not month-end static reports.
Integrations
Connect the tools you already pay for so data flows without manual re-entry.
Fractional advisory
Fractional Head of AI, CMO, or growth advisor on a monthly retainer.
AI training and enablement
Hands-on training programmes for marketing, sales, and ops teams.
Operating model design
Redesign teams, roles, and ways of working for an AI-augmented business.
Business strategy and operating model
Strategy refresh and operating model design built for the modern, AI-shaped market.
Transformation advisory
Independent advisory on large change programmes, from business case to delivery.
Frequently asked questions
Voice AI is an AI system that answers your phone in a natural voice. It can handle common enquiries, book appointments, and route calls that need a human, so your business never misses a call even when no one is free to pick up.